How can we help you?
BILLING AND PAYMENTS
CV SEARCH AND DISCOVERY
TIPS AND INSPIRATION
FREQUENTLY ASKED QUESTIONS
We get asked these questions the most
How do I purchase job credits?
To post single or multiple jobs, simply give us a call on +44 1772 639605 and we can arrange a package to suit your needs.
Alternatively, to post a job online, simply visit here and follow the steps.
How long will job credits last for?
This will vary depending on the length of your package. These can vary between 1 month and 12 months.
Check with your account manager or email firstname.lastname@example.org for more information.
How do I upload or update our logo?
Where do I find unpublished jobs?
From your dashboard, navigate to the Jobs Area. From here, you will be able to see your unpublished jobs under the tab across the top called Unpublished.
If you wish to re-publish one of these jobs, just click the Play icon next to your chosen job and you’ll be taken through the post a job process to confirm that all the details on the job are still correct, before selecting to publish the job again.
How do I see who has applied for my roles?
In your dashboard, go to the Jobs Area via the left-hand menu and you will see a list of all your jobs. From here, click the link next to each job under the Applications column and you will see a full list of everyone who has applied to that job.
You can also manage your applicants from here using the Status dropdown box next to each applicant, whether this be progressing someone to the next stage of the application process, confirming that they’ve been invited for an interview, or sending a rejection letter. We recommend that you make use of this feature to keep your applicants updated on their progress.
Make the most of your account
Discover the factors affecting your jobs’ performance with the Reporting area
In this guide we’ll be taking a closer look at the job performance table, which you can find at the very bottom of your Reporting area.This table gives you the most in-depth insights out of all the reports on your account, providing you with a super-detailed look at...
Tracking your jobs’ performance; turn insights into actions
In this guide we’ll be taking a closer look at the Reporting section of your recruiter account. We’ve designed the reports in this area to help you gain a better understanding of your jobs’ performance, providing you with insights that can help you take proactive...
Using filters to perform super-specific, tailored searches in CV Discovery
In our latest guide, we’ll be showing you around the new filters that we’ve implemented within CV Discovery, and demonstrate how you can use these to perform ultra-specific, granular searches that help you quickly and efficiently find the candidates who meet your...
Get in touch
Or call us between 8.30am – 4.30pm
+ 44 1772 639605
Send us a message
We’ll aim to contact you back within 24 hours.